MIZHI Website Privacy Policy
Effective Date: June 2024
Welcome to the MIZHI website. MIZHI is committed to providing you with high-quality services while highly valuing your privacy protection. This privacy policy aims to explain to you how we collect, use, store, share, and protect your personal information during your use of our website. Please carefully read this privacy policy to understand how we handle your personal information. If you do not agree with any content of this privacy policy, you should immediately stop using our website.
1、 Definition
Personal information: refers to various types of information recorded electronically or in other ways that can be used alone or in combination with other information to identify the identity of a specific natural person or reflect the activities of a specific natural person.
Sensitive personal information: refers to personal information that, once leaked, illegally provided, or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment, including but not limited to ID numbers, personal biometric information, bank accounts, communication records and content, health and physiological information, etc.
MIZHI： He is the operator of this website.
Website: Refers to the official website of MIZHI, with the URL at https://www.szmizhi.com/ .
2、 How do we collect your personal information
（1） The information you voluntarily provided
Registration and login information: When you register an account or log in on our website, we may collect your username, password, email address, phone number, and other information to help you complete the registration and login process and provide you with personalized services.
Product consultation and feedback information: If you inquire about product information, seek technical support, or provide feedback through online consultation, message boards, email, or other means on our website, we will collect the information you provide, such as name, contact information, consultation content, or feedback, so that we can promptly respond to your questions and process your requests.
Subscription Information: If you subscribe to our electronic newsletters, product update notifications, or other information services, we will collect subscription related information such as your email address in order to send you the content you have subscribed to.
Participation information: When you participate in various online activities organized on our website (such as surveys, lucky draws, etc.), we may collect your personal information, such as name, contact information, address, etc., according to the activity rules, for the purpose of verifying your eligibility to participate in the activities, distributing prizes, etc.
（2） The information we automatically collect
Log information: During your use of our website, our server will automatically record some information, including but not limited to your IP address, browser type, operating system, access time, page access history, etc. These pieces of information help us understand the usage of the website, improve website performance and service quality.
Cookies and similar technologies: In order to provide you with a more user-friendly experience, our website may use cookies and other similar technologies (such as Web Beacon, Local Storage, etc.). Cookies are small data files that are sent to your browser and stored on your device when you visit a website. We use cookies and similar technologies primarily for the following purposes:
Remember your identity: For example, cookies can help us recognize you the next time you visit the website, without the need for you to log in again.
Analyzing website usage: By collecting information recorded through cookies and other technologies, we can analyze website traffic, user behavior, etc., in order to optimize website content and structure and improve user experience.
Personalized service: Based on your browsing history and preferences, cookies are used to provide you with personalized content recommendations and advertising displays.
You can manage cookies through browser settings, such as refusing to accept all cookies or only accepting cookies from specific websites. However, please note that if you choose to disable cookies, it may affect the normal use of certain features and services on our website.
3、 How we use your personal information
Providing products and services: We use the personal information you provide to provide you with various products and services on the website, including but not limited to product consultation, technical support, order processing, after-sales service, etc.
Personalized experience: Based on your personal information and usage habits, we may provide you with personalized content recommendations, product recommendations, and advertising displays to enhance your experience and satisfaction on our website.
Improving the website and services: By analyzing your personal information and usage behavior, we can understand the website's usage and user needs, and optimize and improve the website to enhance service quality and efficiency.
Communication with you: We may use the contact information you provide (such as email address, phone number, etc.) to communicate with you, including but not limited to responding to your inquiries and feedback, sending product update notifications, event invitations, important notifications, etc.
Compliance with laws and regulations and protection of rights and interests: We may use your personal information when necessary to comply with applicable laws and regulations, respond to legal procedures (such as subpoenas, court orders, etc.), protect our legitimate rights and interests, and safeguard the personal and property safety of you or other users.
4、 How do we store your personal information
Storage location: We will store personal information collected and generated within the territory of the People's Republic of China. If it is necessary to transmit personal information overseas due to business needs, we will take corresponding security measures in accordance with laws and regulations, and obtain your explicit consent in advance.
Storage period: We will only retain your personal information for the period necessary to achieve the purposes stated in this privacy policy, except as otherwise provided by laws and regulations. After your personal information exceeds the retention period, we will delete or anonymize it. For example, for registered account information, after you cancel your account, we will delete your account information in accordance with relevant regulations; For product consultation and feedback information, we will delete the relevant information after the relevant issues have been resolved and the legal retention period has expired.
5、 How do we share, transfer, and publicly disclose your personal information
（1） Sharing
Sharing with affiliated companies: In necessary circumstances, we may share your personal information with our affiliated companies so that they can provide you with better services or collaborate with us in conducting business activities. We will ensure that our affiliated companies comply with the same or similar privacy protection standards as us, and strictly maintain confidentiality and handle shared personal information properly.
Sharing with partners: In order to provide you with more comprehensive services, we may share your personal information with third-party partners (such as suppliers, technology service providers, logistics delivery companies, etc.). For example, we may share your order information with logistics and delivery companies so that they can provide you with product delivery services; Share your browsing behavior information with data analysis partners so that they can provide us with website data analysis and optimization suggestions. Before sharing personal information, we will sign strict confidentiality agreements with our partners, specifying their purposes, methods, and confidentiality obligations regarding the use of your personal information, to ensure that your personal information is properly protected.
（2） Transfer
We will not transfer your personal information to any third party unless:
Obtaining your explicit consent in advance;
According to the provisions of laws and regulations or the requirements of authorized authorities;
When it comes to mergers, divisions, acquisitions, asset transfers, or similar transactions involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to comply with this privacy policy. Otherwise, we will require the company or organization to seek your consent again.
（3） Public disclosure
We will only publicly disclose your personal information in the following situations:
Obtain your explicit consent;
According to the provisions of laws and regulations or the requirements of authorized authorities, it is necessary to publicly disclose your personal information. In this case, we will notify you as much as possible in advance of the relevant public disclosure and information content within the scope permitted by laws and regulations.
6、 How do we protect your personal information
Technical measures: We have taken a series of technical measures to protect the security of your personal information, including but not limited to data encryption, access control, firewall settings, data backup, etc. We will regularly evaluate and update these technical measures to ensure their effectiveness and safety.
Management measures: We have established a comprehensive information security management system and process, clarifying the responsibilities and authorities of each department and personnel in terms of personal information protection. We provide information security training to our employees to enhance their awareness of information security and confidentiality, ensuring that they strictly comply with relevant laws, regulations, and the company's information security policies.
Emergency response: We have developed an emergency plan for personal information security incidents. When a personal information security incident occurs, we will immediately activate the emergency plan and take corresponding emergency measures, such as notifying you in a timely manner, reporting to relevant departments, and taking remedial measures, to reduce the impact of the incident on you.
Although we have taken the above reasonable technical and management measures to protect your personal information, please understand that due to technical restrictions and possible malicious acts, in the Internet industry, even if we try our best to strengthen security measures, it is impossible to always ensure the absolute security of information. Therefore, we strongly recommend that you keep your personal information such as account and password safe while using our website, in order to avoid information leakage due to personal reasons.
7、 Your rights
Access rights: You have the right to access your personal information on our website at any time, including but not limited to registration information, order information, consultation records, etc. You can view and manage your personal information on the relevant pages of the website by logging into your account. If you are unable to access your personal information through the above methods, you can contact our customer service personnel, and we will provide you with corresponding assistance after verifying your identity.
Correction right: If you find that there are errors or inaccuracies in the personal information we collect and store about you, you have the right to request us to make corrections. You can log in to your account and modify the information on the relevant page, or contact our customer service personnel for correction. We will verify and process your correction request promptly upon receipt.
Delete right: In accordance with laws and regulations, you have the right to request us to delete your personal information. For example, if the personal information we collect exceeds the period necessary to achieve the purposes described in this privacy policy, or if you withdraw your consent to our use of your personal information, you may request deletion from us. We will verify and delete the relevant personal information as soon as we receive your deletion request, except as otherwise provided by laws and regulations.
Right to withdraw consent: You have the right to withdraw your consent to our use of your personal information at any time. You can withdraw your consent by modifying website settings, contacting our customer service, or other means. After revoking your consent, we will no longer use your personal information for the purpose of your consent, but it does not affect the legality of the personal information processing actions we have carried out based on your consent before you withdrew your consent.
Cancellation right: If you decide to no longer use our website, you have the right to cancel your account. You can cancel your account through the cancellation process on the website or contact our customer service personnel. After you cancel your account, we will delete or anonymize your personal information in accordance with relevant laws and regulations.
8、 Protection of Personal Information of Minors
We attach great importance to the protection of personal information of minors. If you are a minor under the age of 18, please read this privacy policy carefully with your guardian before using our website, and obtain their consent before using our website and providing personal information. We will not collect personal information of minors knowingly. If we discover that we have collected personal information from minors, we will take measures to delete the relevant information as soon as possible.
9、 Update of Privacy Policy
We may update this privacy policy based on changes in laws and regulations, business development needs, or other reasons. We will post the updated privacy policy on our website and notify you in an appropriate manner, such as prominently displaying it on the homepage or sending an email. Please regularly review this privacy policy to stay informed of the latest changes in our handling of your personal information. If you continue to use our website after the privacy policy update, it means that you agree to be bound by the updated privacy policy.
10、 Contact Us
If you have any questions, opinions, or suggestions regarding this privacy policy or our processing of your personal information, or if you need to exercise your relevant rights, please contact us through the following methods:
Contact email: cennia@szmizhi.com
Contact phone number:+ 86-136 8495 9862
Contact address: 104, Building 27,Third Industrial Zone, Longxi Community,Longgang District,Shenzhen,China.
We will contact you as soon as we receive your feedback and address your issue. Normally, we will respond to your request within 15 working days, but in some complex situations, it may take longer to investigate and process, and we will keep you informed of the progress in a timely manner.
